Graphic Designer - Retention (Contract)

About Ruggable: Ruggable is a leading direct-to-consumer e-commerce brand based in Los Angeles, California with an extraordinary track record of high, profitable growth. We pride ourselves on having an extremely loyal customer base and a talented team made up of genuinely caring people who take action and deliver results. We are venture-backed and own a patented washable rug design that's disrupting the home décor industry. Our mission is to empower our customers to live vibrantly with beautiful products that don't compromise on function. If you're passionate about consumer products, e-commerce, and high-growth start-ups, keep reading! Job Summary: We’re looking for a contract Graphic Designer to support our Lifecycle Marketing team, with a focus on evergreen and flow-based creative across email and SMS. This role is ideal for someone who is highly organized, fast-moving, collaborative, and excited by the intersection of brand storytelling and performance marketing. You’ll work closely with creative, copy, and lifecycle marketing partners to conceptualize and execute customer-facing assets that drive engagement, conversion, efficiency and long-term customer value. This is a production-heavy role, but we’re also looking for someone with strong taste and creative instincts who can elevate the work — not just execute against templates. What You'll Do: Design evergreen and automated/flow/triggered lifecycle email campaigns, such as (but not limited to): Promotional and seasonal messaging Style and room guide messaging Welcome series Abandonment flows Post-purchase journeys Winback campaigns VIP/anniversary journeys Evergreen campaign assets such as: Create supporting SMS visual assets (such as MMS and RCS) and lightweight motion/GIF/video treatments Translate brand direction into retention-focused creative systems that feel elevated while still driving performance Iterate quickly based on stakeholder feedback, A/B testing learnings, and business/lifecycle team needs Col